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EmailVerifier help center
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Common questions about email verification, credits and the dashboard.
Frequently asked questions
How does verification work?
We check syntax, MX records, SMTP response, and classify results as valid, invalid, risky, or catch-all — without sending mail to the recipient.
What statuses does verification return?
Including valid, invalid, risky, catch-all, and unknown. Each result includes a reason so you know whether to send, remove, or review manually.
Is the service GDPR-compliant?
We process addresses only for verification, with clear retention and user rights. See our privacy policy and terms.
What is the refund policy?
This is a digital service — complaints are handled per our terms. If results do not match declared parameters, report within the deadline in our terms.